Cancellation & Refund Policy

活动取消与退款政策

  • 活动开始前 12小时内不可取消或退款

  • 如需取消,请在活动开始 12小时前 通过订单确认邮件中的联系方式或联系客服进行。

  • 若因主办方原因导致活动取消,您将获得全额退款。

  • 退款将退回至原支付方式,通常需 5–10 个工作日完成。


Event Cancellation & Refund Policy

  • No cancellations or refunds within 12 hours prior to the event.

  • To cancel, please contact us at least 12 hours before the event start time via the contact info in your order confirmation.

  • If the event is canceled by the organizer, you will receive a full refund.

  • Refunds will be returned to the original payment method and may take 5–10 business days to process.